The data controller is SPROG DCC Ltd.
What information do we collect?
We collect Names, addresses, usernames, order detail.
• Names, addresses and order details are collected when a customer purchases as a guest
• Names, addresses, and usernames are collected when a customer registers an account with us.
What information do we not collect?
We do not collect financal data (e.g. bank account or credit card numbers). All financial data is handled by our payment processing partners (e.g. PayPal), subject to their own privacy policies.
How do we use personal information?
Personal data is used for
• Account setup and administration
• Providing goods and services
• Providing of warranties
• Legal obligations (e.g. prevention of fraud)
• meeting internal audit requirements
What legal basis do we have for processing your personal data?
Fulfillment of contracts to supply goods and services.
When do we share personal data?
Personal data is treated as confidential and is not shared with third parties without your prior consent. If consent is sought to share personal data, the circumstances under which it will be shared will be explained.
Where do we store and process personal data?
Personal data is store and process within the United Kingdom.
Your rights in relation to personal data
Under the GDPR, we respect your right to access and control your personal data.
• We will provide a copy of any customer's personal data on request from that customer or legal representative
• We will correct or delete customer's personal data on request from that customer or legal representative, except where we are required to keep such data by law
We will respond to customer requests within the timeframes set out in the GDPR. We may require proof of identity to process such requests.
How to contact us?
If you have questions or concerns about our privacy practices, your personal information, or if you wish to file a complaint, please contact us through one of the contact means listed on our website
Linking to other websites / third party content
Links to external sites and resources from our website do not constitutes endorsement. SPROG DCC Ltd takes no responsibility for the content (or information contained within) any linked website.